Members of the public are able to make representations in writing to Indigenous Business Australia (IBA) about a range of policy, the administration of IBA and other matters. IBA provides:
- contact with its staff via a freecall phone line, email, and post
- timely information to clients to give them the opportunity to raise any concerns
- opportunities for stakeholder engagement
- instructions in its Customer Service Charter and on this website informing clients how to lodge a complaint.
IBA is required to comply with the Senate Standing Order No. 6 Harradine Motion which requires all Australian Government departments and agencies to produce a File Index every six months for tabling before parliament.
Documents in the categories listed below are held by IBA as paper records or on optical audio or digital media.
- briefs, submissions and reports
- administration documents from areas such as human resources, finance, property management and resource management
- documents relating to the provision of IBA-specific services, including individual case files and papers
- separate records of Board and management meetings, such as agendas and minutes
- general correspondence and associated categories of documents according to subject matter
- ministerial, interdepartmental and general correspondence
- internal administration papers
- IBA policy documents and procedures
- copies of instruments of delegations, contracts and deeds
- requests for external advice and copies of notes and advice given
- briefing papers prepared for ministers
- answers to parliamentary questions
- training material
- FOI request files and papers dealing with consideration of those requests, financial reports, expenditure estimates and expenditure reports.
How to lodge a freedom of information request
To request access to documents held by IBA under the Freedom of Information Act you must:
- Make the request in writing (by email or letter).
- State that the request is an application for the purposes of the Act.
- Provide enough information for the FOI Officer to identify the document sought.
- Provide details of where notices may be sent to you (email or postal address)
- Address your request to the agency (IBA) or the Minister (Minister Scullion, Minister for Indigenous Affairs)
Where these steps have not been met, an officer of IBA will assist you to amend your request to comply with the above requirements.
No application fees will apply. The FOI Officer has discretion as to whether processing fees will be incurred.
If applicants are dissatisfied with a decision made under the Act, they may apply for an internal review of the decision.
IBA is exempt from the provisions of the Act in relation to documents in respect of its commercial activities.
Requests for access to documents under the Act should be sent to:
IBA FOI Coordinator
Indigenous Business Australia
PO Box 650
Fyshwick ACT 2609
In addition to being bound by the secrecy obligations set out in the ATSI Act, IBA is also subject to the Privacy Act 1988 as amended from time to time, which requires that we comply with the Australian Privacy Principles (APPs) set out in the Act.
These APPs set out how organisations such as IBA should collect, store, use and disclose personal information and how individuals can access records containing their personal information.
IBA respects the privacy of all users of this website and is committed to maintaining the privacy and accuracy of your personal information, and to protecting such information from loss, misuse, unauthorised access, alteration and destruction.
Indigenous Business Australia (IBA) is subject to secrecy obligations set out in its enabling legislation, the Aboriginal and Torres Strait Islander (ATSI) Act 2005.
Section 191 of the Act prevents certain people including the IBA Board, IBA Chief Executive Officer and IBA staff from divulging or communicating to any person any information concerning the affairs of another person or producing to any person any document relating to the affairs of another person unless the disclosure is authorised.
For further information regarding your right to freedom of information, please contact the Office of the Australian Information Commissioner.