Professional – We act in a commercial manner, building and maintaining a reputation for excellence in both our dealings with our stakeholders and in our decision making processes.
Outcome focused – We are creative, flexible, and results driven. We have courage to attempt solutions in difficult business situations.
Collaborative – We build partnerships with our clients, business partners and our stakeholders. Internally we draw together our skills, knowledge and expertise to harness the breadth of capabilities in IBA.
Responsive – We meet the needs of our clients and stakeholders in a timely way. We take the time to listen to be sure we understand what needs to be done.
Proactive – We anticipate opportunities and plan ahead so we are ready for new challenges.
Realistic – We face challenges with practical and achievable solutions.
Respectful – We aim to understand the cultural and social context in which we work, we build trust and display integrity in our dealings.