We have 17 offices Australia-wide and our helpful staff are ready to service your needs with assistance and advice. Our office opening hours are generally 8.30am to 5.00pm, Monday to Friday.
*Calls to 1800 numbers from your home phone are free. Calls from public and mobile phones may be timed and charged at a higher rate.
We invite you to Subscribe to receive our complimentary magazine Inspire or to be kept informed about our news and events.
We also have available a range of downloadable Publications, including brochures and reports about IBA’s services, products and opportunities.
We welcome your feedback - it’s what helps guide the direction and delivery of our programs and services, ensuring we remain customer focused and relevant to the changing needs of our clients and stakeholders. We take feedback very seriously as it allows us to identify the areas in which we can strengthen and improve our service. So whether or not you are happy with the level of service received, please let us know. You can do this informally using the form below. If you wish to lodge a formal complaint, however, we recommend you read our Customer Service Charter.
IBA is subject to the Privacy Act 1988 (external website, new window). IBA respects the privacy of all users of this website and is committed to maintaining the privacy and accuracy of your personal information, and to protecting such information from loss, misuse, unauthorised access, alteration and destruction.
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