Assistance for bushfire affected customers

As bushfires continue to devastate communities across Australia, our thoughts are with all those who are impacted. If you are an IBA customer in an area affected, we want to reassure you and your family that IBA is here in times of need.

  • Homes customers: Please call 1800 064 800 if your home, business or employment arrangements have been affected by the bushfires.
  • Business customers: Please call 1800 064 800 if your business has been affected by the bushfires.
  • General enquiries: Please call 1800 107 107 for all other enquiries.
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