Director Business Solutions

Position no 5001
Level IBA level 7
Location Canberra, Sydney, Adelaide, Perth, Darwin, Melbourne or Brisbane
Program Business Solutions
Section Business Solutions
Duration On-going
Contact Jade Cordell by email or phone 02 6110 2642
Closing date 1 February 2019
Applications Apply online:


Indigenous Business Australia is an organisation that promotes and encourages self-management, self-sufficiency and economic independence for Aboriginal and Torres Strait Islander people.

Established under the Aboriginal and Torres Strait Islander Act 2005, IBA’s programs provide the means for Indigenous Australians to build wealth and accumulate assets, take up investment opportunities, build business enterprises that provide additional employment opportunities, and to purchase homes.

It achieves these outcomes by applying a commercial focus, and by building mutually respectful and positive relationships with Indigenous Australians, government, non-government and private sector organisations.


In the role of Director Business Solutions, you will lead a geographically dispersed team of staff delivering a suite of products and services that make a meaningful contribution to Indigenous self-sufficiency. As a member of IBA’s senior leadership team, you are required to facilitate the management of the organisation, and liaise with Commonwealth, State and Territory agencies, private companies and Indigenous organisations to aid the economic development of Indigenous Australians.

The role is responsible for delivery of:

  • Strategic objectives as stated in IBA’s Strategic Plan pertaining to Business Solutions.
  • Program level goals, particularly all contractual requirements of the program. This includes a focus on activity volumes, innovation, business support and other related performance results and indicators.
  • Other elements of service delivery including but not limited to project and grant specific KPIs and obligations.

In this role, your key focus is ensuring the quality of services delivered and appropriateness of enabling policies and systems.

Additionally, the Director Business Solutions role includes people management of Business Solutions Programs, including ensuring that staff are able to deliver into the future. The role also plays a key part in assisting IBA to achieve the people goals within the five-year Strategic Plan.


  • Provide leadership and support to the Program, ensuring its high performance in delivering its planned and committed outcomes.
  • Foster a collaborative, respectful and inclusive culture where the customers’ needs are paramount.
  • Provide opportunities for staff members and teams to be their best.
  • Drive continuous improvement through innovation, evaluation and performance monitoring.
  • Deliver contracted services around business development, support and broader economic development.
  • Monitor financial performance of the directorate and ensure resources are employed effectively and efficiently.
  • Prioritise customer service and ensure services are timely, effective, meeting demand and of a high quality.
  • Provide support, program performance transparency and policy advice to the CEO and Executive.
  • Represent IBA at senior levels with other Government Departments and maintain strong and useful relationships with partners and external parties
  • Maintain networks of effective relationships to achieve short and long-term goals.

Required capabilities

These are essential unless otherwise indicated.

Specialist Skills

  • Commercial acumen and proven achievement in business development, including an understanding of governance and due diligence processes;
  • Achievement in program development and service delivery;
  • People management skills including an ability to harness capability to deliver results and drive organisational change;
  • Advanced strategic and analytical skill
  • Capacity to lead contracted business services such as mentoring, training and advisory services; and
  • Tertiary qualifications in a relevant or related field highly desirable. Requirements

Personal attributes

  • You will demonstrate cultural capability including a respect for diversity and ability to communicate sensitively with Aboriginal and Torres Strait Islanders.
  • You will have excellent communication and influencing skills to develop effective working relationships with a wide range of clients and partners, including sensitivity in dealing with Indigenous communities and individuals.
  • You will have passion and enthusiasm for making a difference to the economic development of Indigenous Australians.
  • You will have proven high-level leadership experience.

Reference documentation

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